PitchFabric
PitchFabric

Privacy Policy

Effective Date: September 01, 2025

Welcome to PitchFabric. We are committed to protecting the privacy and security of our users. This Privacy Policy outlines our practices concerning the collection, use, sharing, and protection of your personal data.

PitchFabric is operated by Mindcyte Inc., a Canadian corporation registered under the Canada Business Corporations Act.

1. Data Collection

  • Content Upload: When you upload documents (PDFs, presentations, case studies) or provide website URLs, we collect and process this content to understand your product offerings and create personalized pitches.
  • Lead Information: We collect lead details you provide (company names, contact information, industry data) to research and personalize pitches for your prospects.
  • Account Information: We collect your email address, company details, and billing information necessary to provide our services and process payments.
  • Usage Analytics: We track how you interact with our platform, including pitch creation, engagement metrics, and feature usage to improve our services.
  • Generated Content: We store the personalized pitches, microsites, and related content created through our platform.

2. Use of Data

We use your information to:

  • Process your content through AI services (Google Gemini, v0.dev) to extract key messaging, brand elements, and create personalized pitches.
  • Research your leads using publicly available information and enrich lead profiles for better personalization.
  • Generate responsive, branded microsites and pitch content tailored to your prospects.
  • Track engagement metrics on your pitches to provide analytics and intent scoring.
  • Send you notifications about pitch engagement, product updates, and relevant features.
  • Process payments and manage your subscription to our services.

Your personal data and content are not used to train AI models or shared with other users.

3. Data Sharing

Your content is processed by trusted third-party AI services (Google Gemini, v0.dev) as part of our pitch generation functionality. We also use:

  • Cloud Infrastructure: Our data hosting is managed by secure cloud providers that comply with industry security standards.
  • Payment Processing: Payment information is handled by PCI-compliant payment processors.
  • Lead Enrichment Services: We use reputable data providers to research and enrich lead information using publicly available data.

We never sell your data or share it with unauthorized third parties.

4. International Data Transfers

Data Transfer to Third Countries: Some services we use, including AI providers and cloud infrastructure, may be based outside your jurisdiction. We ensure that your data is protected when transferred internationally by using appropriate safeguards such as Standard Contractual Clauses approved by relevant authorities.

5. Consent and Legal Basis

By creating an account and using our services, you consent to the processing of your personal data as outlined in this policy. Our legal basis for processing includes:

  • Contract Performance: Processing necessary to provide our pitch generation services
  • Legitimate Interest: Analytics and service improvement
  • Consent: Marketing communications and optional features

6. Data Security and Retention

Security Measures: We implement industry-standard security measures including encryption, access controls, and regular security assessments to protect your data.

Retention of Your Data: We retain your personal data and content as follows:

  • Account data and uploaded content: Until account deletion or 3 years of inactivity
  • Generated pitches and analytics: 2 years or until deletion requested
  • Billing records: As required by applicable tax and accounting laws
  • Usage analytics: Anonymized after 1 year

7. Your Rights

You have the right to:

  • Access: Request copies of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your data (subject to legal requirements)
  • Restriction: Limit how we process your data
  • Portability: Export your data in a machine-readable format
  • Objection: Object to processing based on legitimate interests
  • Withdraw Consent: Unsubscribe from marketing communications

8. Cookies and Analytics

We use cookies and similar technologies to:

  • Maintain your session and authentication
  • Remember your preferences and settings
  • Analyze platform usage and performance
  • Track pitch engagement metrics

We use analytics services to understand how our platform is used and to improve our services. These may include:

  • Usage Analytics: To track feature usage and platform performance
  • Engagement Tracking: To measure pitch effectiveness and user engagement
  • Performance Monitoring: To ensure optimal platform performance

All analytics data is processed in accordance with this privacy policy and relevant data protection laws.

9. Contact Information

If you have any questions or concerns about this policy or your data rights, please contact us:

10. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by email or through our platform. We encourage you to review this policy periodically to stay informed about how we protect your information.